FAQ

Quotes

How do I request a quote?
Open a product, tick the models you need and click Add to RFQ, then send the list from the Request a Quote page. You can also attach your own Excel or PDF list.

Why are no prices shown?
Industrial pricing depends on quantity, lead time and shipping terms, so every order is quoted individually.

How fast will I get a quote?
Usually within 1 Korean business day. Large or mixed-brand lists can take longer; we will let you know.

I can't find my part number.
Send it anyway. The catalog shows only part of what we can source, and we quote unlisted items on request.

Is there a minimum order?
No fixed minimum. For very small orders, shipping can cost more than the parts, so we will suggest the most economical option.

Orders and payment

How do I pay?
After you accept the quote we issue a Proforma Invoice. Payment is by bank transfer (T/T); other methods can be arranged for smaller orders.

What documents do I receive?
Proforma Invoice, Commercial Invoice, Packing List and the carrier's tracking number. Certificate of Origin and other documents are available on request.

Shipping

Where do you ship?
Worldwide, from Incheon or Busan by FedEx, DHL, air or sea freight. See the Shipping Guide.

Who pays import duties?
The buyer, unless the quote is on DDP terms.

Contact

Email info@prosourcemro.com or use the contact form.